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qrsolutionsin The Discovery Process prevails to be an overlooked and often underestimated step in a successful Salesforce implementation. On the contrary, it is the vital phase of a CRM Design. It is in this phase that the foundation of the Salesforce Implementation... moreThe Discovery Process prevails to be an overlooked and often underestimated step in a successful Salesforce implementation. On the contrary, it is the vital phase of a CRM Design. It is in this phase that the foundation of the Salesforce Implementation begins to take form.