Reframing Nightlife Security as a Way to Save Money. It’s “Not Just Another Cost”

Security in bars and clubs is not about how much it will cost you, but rather how much it will save you. Robert Pomplun, Chief Industry Consultant at Serving Alcohol Inc. gives insights on the trends and challenges he has seen in server culture such as communication with patrons, response to emergency situations, and respecting personal space. With COVID-19, there is no telling how society will readjust to social spaces. The aspect of fear in contracting the virus and crowd management pose new challenges. Robert predicts that there will be a need for better trained security in the future. Our society continues to evolve. To address new issues, people must be trained on how to socialize and respect one another as human beings. It is as much an individual effort as it is a nationwide goal to have mutual respect through civility. Robert Pomplun is Chief Industry Consultant, Education Developer, and Coordinator at Serving Alcohol Inc., developing a curriculum to provide protocol for bartenders, servers and security staff members.