QuickBooks is accounting software designed to manage all the accounting and financial requirements of small and medium-sized businesses. It provides different features that can help users, such as training solutions, marketing tools, product & supplies, merchant services, etc. But sometimes, the QuickBooks utility faces some errors that can stop the user to perform further tasks. In such cases, Intuit provides a QuickBooks File Doctor that can eliminate the errors. Somehow, the application itself faces issues like the “File Doctor stopped working” error. With this blog’s help, we will explore the causes behind this issue and its solutions.
What Cause “QuickBooks File Doctor Stopped Working” Error?
This error can occur due to various reasons. Some of them are given below:
- When you are accessing the incorporated files.
- While restoring files but fails.
- During updating the files.
- It occurs when you are converting the older version of the company file over a network.
- Improper Installation.
- Due to the corruption, damaged, and misplaced files.
After knowing the significant reasons behind the issue, let’s proceed to the methods that can fix this.
How to Fix QuickBooks File Doctor Stopped Working Issue?
Method 1: Run QuickBooks Desktop File Doctor Manually
- Run the File Doctor utility and wait for a while until the “No Company Open” displays on the screen.
- Then go to File>>Utilities>>Reapir File and Network Problems.
- A dialog box will appear, click on OK. The QB File Doctor restarts the utility with the administrator rights.
- Again, a dialog box appears, click Yes to proceed.
- Double click on the wrench icon for opening the QuickBooks File Doctor utility and press on the Continue button.
- Enter the user credentials to log into the file. QB File Doctor will start the repairing process on your file.
- Now, from the Advanced Settings, choose the “File Diagnosis only option.
- Click Next.
- After the system prompts, go to your file, open it, and check for the issues or repairs needed.
If you still find the error after following the above method, then check out the next solution.
Method 2: Turn-Off System’s Hosting Mode and Configure Antivirus Program
Your system’s hosting mode can be the issue that leads to QuickBooks File Doctor Stopped working error. The only solution for this is that you have to turn it off and then change the Security Firewall settings to allow remote connections from your system. Follow the given-below steps if you are using the McAfee antivirus program.
- Launch the McAfee application and go to “Web & Email Protection.”
- From the Firewall, click on Ports and System services, followed by the “Add” button.
- Then write eMule under Services Name. Type the TCP data in the Local TCP/IP ports from your QuickBooks.
- Under Local UDP port, type TCP data.
- Form the Open Ports, choose All PCs.
- In the end, click on the Save button and reboot your system.
What If Both the Methods Fails?
QuickBooks File Doctor is essential software for repairing QuickBooks errors. What if it crashes? In this blog, we provide the causes and methods when QuickBooks File Doctor crashes and stops working. These two solutions are capable of fixing this error. If you find these methods can’t fix the error, you can call our Asquare Cloud Hosting technical support team on +1-855-948-3651 for a better solution.
