Text message marketing is on the rise again. It stopped working last time because consumers started receiving a little too many advertisement texts. This marketing channel again came to life when smartphones became a fashion. Today, it’s an effective way to reach your target audience and get them to listen to your story. However, you wouldn’t want to overdo it because people easily get annoyed with SMS. Here are some messages you should send to your customer.
As soon as they become a customer, send them a welcome message. This will establish that you will occasionally be using this medium for communication. To make it about the customers, add a guide or a guide link about your product or services that would be useful for them. You should use a mass texting service application for this job to process everything smoothly.
These are the messages your customers or potential customers look forward to. Every time you have a sale or you are offering some discounts, send a text message to your entire database. It will not only ensure the loyalty of existing customers but also bring many new customers. Every recipient will not only join the sale himself but also recommend it to his friends and family members.
If your customer has an appointment with you, sending them a reminder text will create a professional image of your business. You can also use reminder messages to ask them to keep returning to buy your product or services.
These are the messages no client would ever mind. As soon as they make an online order, they keep waiting for their package to arrive. Let them know the order has processed, dispatched, and received. You can also use text messages if a customer missed an order or abandoned cart online.
Every time you launch something big and new, your customers should know. However, it should not be on a regular basis. If you have some new arrivals or designs that are special for some reason, only then should you use message marketing.